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    <title>Dots Status - Incident history</title>
    <link>https://dots.instatus.com</link>
    <description>Dots</description>
    <pubDate>Tue, 14 Apr 2026 20:17:07 +0000</pubDate>
    
<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 10 hours

    Affected Components: Venmo, PayPal
    Apr 14, 20:17:07 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 12-24 hours. Apr 15, 06:17:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 10 hours</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:17:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 12-24 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:17:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 14 Apr 2026 20:17:07 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmnz2br9e026qdskiah0bgczb</link>
  <guid>https://dots.instatus.com/incident/cmnz2br9e026qdskiah0bgczb</guid>
</item>

<item>
  <title>RTP Payouts are Delayed By 8 hours.</title>
  <description>
    Type: Incident
    

    Affected Components: ACH / RTP
    Dec 12, 16:33:29 GMT+0 - Monitoring - RTP Payouts are delayed by 8 hours. Dec 12, 16:33:30 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:33:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  RTP Payouts are delayed by 8 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:33:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 12 Dec 2025 16:33:29 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmj336ebn02t7tpryu30d84va</link>
  <guid>https://dots.instatus.com/incident/cmj336ebn02t7tpryu30d84va</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 15 hours and 57 minutes

    Affected Components: Venmo, PayPal
    Nov 3, 21:54:22 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Nov 4, 13:51:19 GMT+0 - Resolved -  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 hours and 57 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:54:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:51:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 3 Nov 2025 21:54:22 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmhjognsg007i39bgnivrks83</link>
  <guid>https://dots.instatus.com/incident/cmhjognsg007i39bgnivrks83</guid>
</item>

<item>
  <title>AWS outage is potentially causing outages across the Dots system intermittently.</title>
  <description>
    Type: Incident
    Duration: 23 hours and 59 minutes

    Affected Components: Payee App, Payout Links, Dashboard
    Oct 20, 16:30:49 GMT+0 - Investigating - We are currently investigating this incident. Oct 21, 16:30:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 23 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 20 Oct 2025 16:30:49 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmgzf333n0270wfhik5sq96y8</link>
  <guid>https://dots.instatus.com/incident/cmgzf333n0270wfhik5sq96y8</guid>
</item>

<item>
  <title>RTP Delayed</title>
  <description>
    Type: Incident
    Duration: 3 hours and 25 minutes

    Affected Components: ACH / RTP
    Jul 29, 16:32:08 GMT+0 - Monitoring - RTP Payouts are delayed by 3-4 hours. Jul 29, 19:56:54 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 25 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:32:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  RTP Payouts are delayed by 3-4 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:56:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 29 Jul 2025 16:32:08 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmdor8mvj0025w7yhit20w7g4</link>
  <guid>https://dots.instatus.com/incident/cmdor8mvj0025w7yhit20w7g4</guid>
</item>

<item>
  <title>Google Cloud Platform Outage</title>
  <description>
    Type: Incident
    Duration: 1 hour and 3 minutes

    Affected Components: Payout Links, Payee App, Dashboard
    Jun 12, 18:26:38 GMT+0 - Identified - Login via phone number is currently not working due to an outage in GCP. We are working on releasing a fix for this issue.  
  
We are continuing to work on a fix for this incident. Jun 12, 19:28:44 GMT+0 - Monitoring - We have pushed a fix here and are monitoring the situation. Jun 12, 19:29:40 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 3 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:26:38&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Login via phone number is currently not working due to an outage in GCP. We are working on releasing a fix for this issue.  
  
We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:28:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We have pushed a fix here and are monitoring the situation..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:29:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 12 Jun 2025 18:26:38 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmbtpmz3d000dj9gnvl1jov1x</link>
  <guid>https://dots.instatus.com/incident/cmbtpmz3d000dj9gnvl1jov1x</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 4 days

    Affected Components: PayPal, Venmo
    Jun 2, 16:30:00 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Jun 6, 16:29:45 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 days</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:29:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 2 Jun 2025 16:30:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cmbgrhw4b000jdsk4i0ko6ijx</link>
  <guid>https://dots.instatus.com/incident/cmbgrhw4b000jdsk4i0ko6ijx</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 7 hours and 19 minutes

    Affected Components: Venmo, PayPal
    Apr 17, 11:51:20 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Apr 17, 19:10:48 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 19 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:51:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:10:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 17 Apr 2025 11:51:20 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm9lauxd6007h11z0jvgvoo35</link>
  <guid>https://dots.instatus.com/incident/cm9lauxd6007h11z0jvgvoo35</guid>
</item>

<item>
  <title>Payout Links Sent By Email are Getting Marked As Spam</title>
  <description>
    Type: Incident
    Duration: 20 hours and 30 minutes

    Affected Components: Payout Links
    Mar 24, 20:30:47 GMT+0 - Identified - Downstream issue with our email provider (&lt;https://status.postmarkapp.com/notices/bt3ky3r8zlaapqlo-increased-gmail-spam-reports&gt;). We are monitoring this incident. Once the issue is fixed downstream, we will automatically resend all links. Mar 25, 17:00:17 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:30:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Downstream issue with our email provider (&lt;https://status.postmarkapp.com/notices/bt3ky3r8zlaapqlo-increased-gmail-spam-reports&gt;). We are monitoring this incident. Once the issue is fixed downstream, we will automatically resend all links..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 24 Mar 2025 20:30:47 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm8niufqd005cgbmn9r5rxs5d</link>
  <guid>https://dots.instatus.com/incident/cm8niufqd005cgbmn9r5rxs5d</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 1 day, 1 hour and 18 minutes

    Affected Components: Venmo, PayPal
    Mar 5, 18:52:26 GMT+0 - Resolved - This incident has been resolved. Mar 4, 17:34:45 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 1 hour and 18 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:52:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:34:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 4 Mar 2025 17:34:45 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm7urr4j5000hlkknkhw7tmdn</link>
  <guid>https://dots.instatus.com/incident/cm7urr4j5000hlkknkhw7tmdn</guid>
</item>

<item>
  <title>Issue with Downstream SMS Processor</title>
  <description>
    Type: Incident
    Duration: 3 hours and 21 minutes

    Affected Components: Payout Links
    Dec 19, 14:30:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 19, 17:50:58 GMT+0 - Resolved - We have moved to a backup processor 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 21 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:50:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  We have moved to a backup processor.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 19 Dec 2024 14:30:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm4vm4uqy002kotk7g5pj4vqr</link>
  <guid>https://dots.instatus.com/incident/cm4vm4uqy002kotk7g5pj4vqr</guid>
</item>

<item>
  <title>International Bank Transfers are not being processed.</title>
  <description>
    Type: Incident
    Duration: 2 days and 18 hours

    Affected Components: International Bank Transfers
    Nov 29, 22:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 2, 16:00:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days and 18 hours</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 29 Nov 2024 22:00:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm43ln1iz003z2vfx16270jsp</link>
  <guid>https://dots.instatus.com/incident/cm43ln1iz003z2vfx16270jsp</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 5 days, 23 hours and 59 minutes

    Affected Components: Venmo, PayPal
    Nov 10, 19:05:55 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Nov 16, 19:05:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 days, 23 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:05:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:05:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sun, 10 Nov 2024 19:05:55 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm3byt7wq00684jsixvdlg16e</link>
  <guid>https://dots.instatus.com/incident/cm3byt7wq00684jsixvdlg16e</guid>
</item>

<item>
  <title>Full System Outage </title>
  <description>
    Type: Incident
    Duration: 7 minutes

    Affected Components: Payout Links, Payee App, ACH / RTP, Venmo, PayPal, CashApp, International Bank Transfers, Gift Cards, Dashboard
    Nov 7, 02:03:18 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 7, 02:09:52 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:03:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:09:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 7 Nov 2024 02:03:18 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm36nykzo000ema8ua1l9jm4o</link>
  <guid>https://dots.instatus.com/incident/cm36nykzo000ema8ua1l9jm4o</guid>
</item>

<item>
  <title>SMS Service Outage</title>
  <description>
    Type: Incident
    Duration: 5 hours

    Affected Components: Payout Links, Dashboard
    Oct 26, 17:19:00 GMT+0 - Resolved - This incident has been resolved. Oct 26, 12:19:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:19:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:19:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 26 Oct 2024 12:19:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm2qg5z550024uy0rqnk2h40h</link>
  <guid>https://dots.instatus.com/incident/cm2qg5z550024uy0rqnk2h40h</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 2 days and 38 minutes

    Affected Components: Venmo, PayPal
    Sep 24, 17:00:00 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Sep 26, 17:37:33 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days and 38 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:37:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 24 Sep 2024 17:00:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm1grz86q0020qk4zcy898c2g</link>
  <guid>https://dots.instatus.com/incident/cm1grz86q0020qk4zcy898c2g</guid>
</item>

<item>
  <title>Degraded Performance</title>
  <description>
    Type: Incident
    Duration: 3 hours and 28 minutes

    Affected Components: Payout Links, Dashboard, Payee App
    Aug 27, 23:08:26 GMT+0 - Resolved - This incident has been resolved. Aug 27, 19:40:33 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 28 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:08:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:40:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 27 Aug 2024 19:40:33 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cm0cu0vug002le141d4hw5zb7</link>
  <guid>https://dots.instatus.com/incident/cm0cu0vug002le141d4hw5zb7</guid>
</item>

<item>
  <title>ACH and CashApp payouts are failing</title>
  <description>
    Type: Incident
    Duration: 9 hours

    Affected Components: ACH / RTP, CashApp
    May 1, 12:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 1, 21:00:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 1 May 2024 12:00:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clvo6zqmp143899blodpbgpg928</link>
  <guid>https://dots.instatus.com/incident/clvo6zqmp143899blodpbgpg928</guid>
</item>

<item>
  <title>Dots Email delivery is delayed. </title>
  <description>
    Type: Incident
    Duration: 4 hours and 10 minutes

    Affected Components: Payout Links
    Apr 12, 19:39:11 GMT+0 - Investigating - We are currently investigating this incident. Apr 12, 23:48:45 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 10 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:39:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:48:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 12 Apr 2024 19:39:11 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clux2nf7z24615btn3ktsg5qvo</link>
  <guid>https://dots.instatus.com/incident/clux2nf7z24615btn3ktsg5qvo</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 1 day, 20 hours and 25 minutes

    Affected Components: Venmo, PayPal
    Feb 21, 17:29:40 GMT+0 - Resolved - This incident has been resolved. Feb 19, 21:04:23 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. If there are any urgent payouts, please reach out at info@dots.dev. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 20 hours and 25 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:29:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:04:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours. If there are any urgent payouts, please reach out at info@dots.dev..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 19 Feb 2024 21:04:23 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clstfcu1621436b3n283wl2czo</link>
  <guid>https://dots.instatus.com/incident/clstfcu1621436b3n283wl2czo</guid>
</item>

<item>
  <title>ACH Transfers are failing due to a dow stream vendor</title>
  <description>
    Type: Incident
    Duration: 3 hours and 26 minutes

    Affected Components: ACH / RTP
    Feb 7, 20:00:00 GMT+0 - Resolved - This incident has been resolved. Feb 7, 16:33:56 GMT+0 - Investigating - We are currently investigating this incident. Feb 7, 17:43:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. ACH refills and payouts will initiate but may fail within 24 hours. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 26 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:33:56&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:43:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result. ACH refills and payouts will initiate but may fail within 24 hours..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 7 Feb 2024 16:33:56 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clsc0et6k15145bgn5d9u9mwe1</link>
  <guid>https://dots.instatus.com/incident/clsc0et6k15145bgn5d9u9mwe1</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 5 days, 3 hours and 7 minutes

    Affected Components: Venmo, PayPal
    Jan 15, 16:00:00 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Jan 20, 19:07:24 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 days, 3 hours and 7 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:07:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 15 Jan 2024 16:00:00 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clri6t53u5035baolv9wes81h</link>
  <guid>https://dots.instatus.com/incident/clri6t53u5035baolv9wes81h</guid>
</item>

<item>
  <title>Instant Bank Transfers (RTP) are not processing instantly, will process over same day ACH.</title>
  <description>
    Type: Incident
    Duration: 24 days, 22 hours and 59 minutes

    Affected Components: ACH / RTP
    Jan 8, 15:02:58 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 1, 14:02:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 24 days, 22 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:02:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:02:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 8 Jan 2024 15:02:58 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clr51ya0a119073b3nekv8h0vdj</link>
  <guid>https://dots.instatus.com/incident/clr51ya0a119073b3nekv8h0vdj</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 2 days, 23 hours and 59 minutes

    Affected Components: Venmo, PayPal
    Dec 21, 18:16:00 GMT+0 - Resolved - This incident has been resolved. Dec 18, 18:16:46 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 23 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:16:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:16:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 18 Dec 2023 18:16:46 +0000</pubDate>
  <link>https://dots.instatus.com/incident/clqb8mj2d253591bpootpfpxkhc</link>
  <guid>https://dots.instatus.com/incident/clqb8mj2d253591bpootpfpxkhc</guid>
</item>

<item>
  <title>PayPal and Venmo Delayed</title>
  <description>
    Type: Incident
    Duration: 14 hours and 52 minutes

    Affected Components: Venmo, PayPal
    Nov 15, 00:38:11 GMT+0 - Monitoring - PayPal and Venmo Payouts are delayed by 24-48 hours. Nov 15, 15:30:01 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 52 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:38:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  PayPal and Venmo Payouts are delayed by 24-48 hours..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:30:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 15 Nov 2023 00:38:11 +0000</pubDate>
  <link>https://dots.instatus.com/incident/cloz1a5cr124737b3ogvc47bk8q</link>
  <guid>https://dots.instatus.com/incident/cloz1a5cr124737b3ogvc47bk8q</guid>
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