Dots - ACH Transfers are failing due to a dow stream vendor – Incident details

All systems operational

ACH Transfers are failing due to a dow stream vendor

Resolved
Major outage
Started almost 2 years agoLasted about 3 hours

Affected

ACH / RTP

Major outage from 4:33 PM to 8:00 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. ACH refills and payouts will initiate but may fail within 24 hours.

  • Investigating
    Investigating
    We are currently investigating this incident.